Shipping policy

Digital delivery

All products sold at digilux.com.pe are digital. We do not ship physical products. Delivery takes place electronically using the method stated on the product page, such as email, a download link, a code, a license, or digital access.

Delivery is immediate once payment and any necessary order checks have been confirmed. Digital delivery is available every day. We do not charge shipping or digital delivery fees.

Customers must provide correct contact details and check their order confirmation and spam folder. If a product is not received or a delivery problem occurs, email contact@digilux.com.pe or call +51 938 909 337 and provide the order number and product purchased.

Delivery, activation, or functionality problems must be reported within seven (7) calendar days after digital delivery, under our Refund and Return Policy. We do not request personal passwords or full bank details to review an issue.

If a payment check, technical issue, or external service prevents delivery, we will inform the customer and provide assistance. Cancellation, replacement, and refund requests are reviewed under our Refund and Return Policy.

DigiLux Group E.I.R.L. · Peru · https://digilux.com.pe/